Zeekr 7X servicing and warranty¶

Last checked: 8 November 2026.

Service interval¶

We don't publish a per-service price: no source we found confirms one.

MY27 launch-offer servicing¶

MY27 orders placed between 1 November and 31 December 2026 include two years of servicing⁷⁸.

Warranty¶

These are Zeekr's standard terms for private-use cars⁶:

The first 1,000 Australian 7X buyers were offered a 7-year, unlimited-km warranty and 7 years of roadside assistance⁹. If you bought under an offer, your contract sets your terms.

Keeping your warranty¶

Zeekr's warranty policy does not say you must service at a Zeekr dealer. What it does say⁶:

• The car must be serviced and maintained to the Zeekr schedule in the Service and Warranty Booklet, using parts that meet Zeekr's specifications.
• Keep detailed records of each service: date, odometer, work done, parts and fluids, and the job card. You need to show the booklet when you claim.
• Faults caused by servicing that was not done to Zeekr's specifications, or not done by a "duly certified and qualified" workshop, are excluded.
• Warranty claims are made through an authorised Zeekr dealer. Report a fault within 7 calendar days, or as soon as practicable.
• Faults caused by unapproved modifications, including electrical modifications, are excluded.

The ACCC's position is that a manufacturer's warranty typically lets you choose your own repairer for servicing, as long as the manufacturer's servicing standards are met; some warranties require repairs claimed under warranty to be done in the dealer network¹⁰. Your rights under the Australian Consumer Law apply in addition to the warranty, and Zeekr's policy says it does not limit them⁶.

In practice: keep to the schedule, keep every record, use a qualified workshop and parts that meet Zeekr's specifications, wherever you service. Free launch-offer servicing must be done at an authorised Zeekr service centre⁸.

Roadside assistance¶

Zeekr Roadside is on 1800 093 357, 24 hours a day, 7 days a week, anywhere in Australia¹¹¹. Have your VIN, your location (nearest cross street), a description of the problem and a contact number ready.

Cover includes phone help, a flat 12-volt battery test or jump-start, a flat-tyre repair or tow to a tyre repairer, help with lost or locked-in keys, and a tow to the nearest authorised Zeekr retailer¹¹. If the high-voltage battery is flat, a tow is the likely outcome: ask when you call.