National¶

Last checked: 8 November 2026.

Zeekr Roadside and customer support¶

Zeekr Roadside is on 1800 093 357, 24 hours a day, 7 days a week, anywhere in Australia¹². The same number is the customer support line, 9 am to 6 pm AEST, Monday to Friday, excluding public holidays; email customersupportau@zeekrlife.com¹.

When you call roadside, have your VIN, your location (nearest cross street), a description of the problem and a contact number ready¹.

Roadside runs for 5 years from first registration³. The first 1,000 Australian 7X buyers were offered 7 years⁴. Under the April 2026 terms, cover includes²:

• phone help
• a flat 12-volt battery test or jump-start (a replacement battery may be charged to you)
• a flat-tyre gel repair or a tow to the nearest tyre repairer
• help with lost or locked-in keys
• a tow to the nearest authorised Zeekr retailer
• one one-way taxi, up to $100 including GST
• recovery if you are bogged on a legally trafficable 2WD road
• if you are more than 100 km from home and the car is off the road for more than 24 hours: up to three nights' accommodation (up to $250 a night), or a hire car for up to five days (up to $500), or other transport (up to $500).

The car must have been sold by Zeekr Australia, be registered, and be roadworthy and well maintained².

Zeekr does not name the company that runs its roadside service¹².

Federal tax¶

• Luxury car tax: for FY2026-27 (from 1 July 2026) the threshold for fuel-efficient vehicles, which includes EVs, is $91,661; for other vehicles it is $80,809⁶⁷. Every 009 grade is above it; the 7X and X are below it.
• Fringe benefits tax: see the finance guide. A change from April 2027 has been reported but is not yet confirmed.

State pages¶

Duty, registration and incentives differ by state. See Victoria, New South Wales, Queensland, South Australia, Western Australia, Tasmania, the ACT and the Northern Territory. Sales and service sites are on the dealers page.

Useful apps¶